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We understand that submitting personal information online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personal information you provide to us. Please read the following policy to learn about our privacy practices. By visiting our Web site, www.froschincentives.com (this "Site"), you are accepting the practices described herein.
- What information we collect from you
- How we use your information
- With whom we share your information
- How we protect your information
- External links
- Changes to this Privacy Policy
- How you can contact us
What Information We Collect from You
In General. We receive and store any information you enter on our Site or give us in any other way. This includes information that can identify you ("personal information"), including but not limited to, your first and last name, telephone number, postal and e-mail addresses. We also may request information about your preferences, including, but not limited to, merchandise, reward programs, corporate gifts and incentives. You can choose not to provide information to us.
Information from Other Sources. We also may periodically obtain information about you from our business partners and other independent third-party sources and add it to our account information. Examples of information we may receive include: updated delivery and address information, which we use to correct our records and to facilitate proper delivery of travel information; and demographic information, which we use to better understand your potential preferences
Automatic Information. We automatically collect some information about your computer when you visit this Site. For example, we will collect your IP address, Web browser software (such as Netscape Navigator or Internet Explorer), and referring Web site (if applicable). We also may collect information about your online activity on this Site. One of our goals in collecting this automatic information is to help customize your user experience.
Cookies and Other Web Technologies. When you visit this Site, we may assign your computer a "cookie" (a small, unique identifier text file). Note that user IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes. You can always choose not to receive a cookie file by enabling your Web browser to refuse cookies or to prompt you before accepting a cookie. Please note that if you refuse to accept cookies from Frosch, you may not be able to access certain tools offered by this Site.
How We Use Your Information
Frosch uses information about you for the following general purposes: to provide you with the products and services you request; to manage your account; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and this Site; to notify you, should you request, about special offers and products or services that may be of interest to you; to otherwise customize your experience with this Site; to solicit information from you, including through surveys; to resolve disputes, possibly collect fees related to the additional services Frosch may provide to you at additional cost, or troubleshoot problems; to prevent potentially prohibited or illegal activities; and as otherwise described to you at the point of collection.
With Whom We Share Your Information
Frosch may share your information with the following entities:
- Suppliers who fulfill your rewards and incentives requests. We do not place limitations on our suppliers' use or disclosure of your personal information. Therefore, we encourage you to review the privacy policies of any supplier whose products you retain through Frosch and this Site. Please note that these suppliers also may contact you as necessary to obtain additional information about you or to facilitate your specific requests.
- Third-party vendors who provide services or functions on our behalf, including credit card processing, business analytics, customer service, marketing, distribution of surveys and fraud prevention. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
- Business partners with whom we may jointly offer products or services. You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners and recommend you evaluate their practices before deciding to provide your personal information.
We also may share your information:
- In response to subpoenas, court orders, or other legal process; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.
- When we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of Frosch, our customers, or others; and in connection with other agreements.
- In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.
Frosch will never sell your personal information to third parties.
We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors this Site receives or what are the most popular vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest
How We Protect Your Information
We want you to feel confident about using this Site, and we are committed to protecting the information we collect. While no Web site can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
External Links
If any part of this Site links you to other Web sites, those Web sites do not operate under this Privacy Policy. We recommend you examine the privacy statements posted on those other Web sites to understand their procedures for collecting, using, and disclosing personal information.
Changes to This Privacy Policy
Frosch may update this Privacy Policy in the future. All such updates and changes are effective immediately upon notice thereof, which we may give by any means, including, but not limited to, posting a revised version of this Privacy Policy or other notice on this Site.
How You Can Contact Us
If you have questions about either the Privacy Policy or any reward and/or incentive request, please email us at info_incentives@frosch.com or call toll-free at 800-747-1931.
This Privacy Policy is effective as of August 2007.
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